VERDKT LLC
Terms of Service
These Terms of Service constitute a legally binding agreement. Please read them carefully, in particular Section 16 (Limitation of Liability) and Section 21 (Dispute Resolution; Arbitration and Class-Action Waiver).
1. Introduction and acceptance
These Terms of Service (the “Terms”) form a binding agreement between you (the “User,” “you,” or “your”) and Verdkt LLC, a limited liability company organized under the laws of the State of Delaware, United States, with its principal place of business in Miami, Florida (“Verdkt,” “we,” “us,” or “our”). They govern your access to and use of the Verdkt mobile application, the reports it generates, our websites at verdkt.com, and all related software and services (together, the “Service”).
By creating an account, downloading the app, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
Please read Section 16 (Limitation of Liability) and Section 21 (Dispute Resolution; Arbitration and Class-Action Waiver) carefully. Section 21 requires most disputes to be resolved by binding individual arbitration and limits the remedies available to you, except where applicable law gives you rights that cannot be waived.
If you accept these Terms on behalf of a company or other organization (for example, as a Property Manager), you represent that you have authority to bind that organization, and “you” refers to that organization.
2. Who we are
Verdkt provides verified property documentation for short-term-rental hosts and managers. Photos are captured inside the app, sealed with a cryptographic fingerprint at the moment of capture, independently timestamped, and assembled into reports by deterministic software. The Service is a documentation tool: it helps you record the condition of a property and produce a report you can share with whomever you choose.
You may contact us at support@verdkt.com. Our postal address is Verdkt LLC, 1000 Brickell Ave, Ste 715 #2098, Miami, FL 33131, USA.
3. Definitions
- “Account” means your registered profile for accessing the Service.
- “Content” or “Evidence” means photos, inspection data, descriptions, costs, reports, and other material you capture, enter, or generate using the Service.
- “Report” means a document generated by the Service from your Content, including before/after comparisons and itemized inventories.
- “Platform” means a third-party short-term-rental marketplace, insurer, claims administrator, or other recipient with whom you choose to share a Report (for example, Airbnb, Vrbo, or Booking.com).
- “Plan” means the Free, Paid, or Management subscription tier you select.
- “Inspector” means a cleaner, inspector, or other person who captures documentation on a property under a delegated or shared arrangement, where that feature is available.
4. Eligibility and accounts
You must be at least 18 years old and able to form a binding contract to use the Service. The Service is intended for business and professional use in connection with property you own or manage, or are otherwise authorized to document.
You agree to provide accurate registration information and to keep it current. You are responsible for safeguarding your login credentials and for all activity under your Account. Notify us promptly at support@verdkt.com if you suspect unauthorized use. At launch, an Account uses a single login; where delegated or multi-user capture is offered, the Account owner remains responsible for all activity by invited Inspectors and other users.
5. The Service
The Service lets you:
- capture photos inside the app, which are sealed at the moment of capture with a cryptographic fingerprint (SHA-256), independently timestamped (RFC 3161), and embedded with Content Credentials using the open C2PA standard, so that authenticity can be checked using tools that support C2PA;
- organize inspections by property and by guest stay, including before-arrival and after-checkout pairs;
- generate Reports on-device using deterministic software, such that the same inputs always produce the same document; and
- export and share Reports by email, file, or an access-controlled link that you control.
Capture and processing. Verdkt applies no artificial-intelligence, generative, enhancement, upscaling, or retouching processing to your photos, their metadata, or Report text. Reports are assembled by deterministic software and are not generated by artificial intelligence. The cryptographic seal is tamper-evident: any later alteration of a sealed photo is detectable. We do not represent that alteration of a photo is impossible, that any photo or Report is guaranteed to be admissible or accepted in any legal, insurance, or platform proceeding, or that any particular outcome will result.
6. Important limitations on the Service
Verdkt is a documentation tool only. We do not decide claims, and we cannot promise any outcome. You expressly acknowledge and agree that:
- No guarantee of outcomes. Verdkt does not guarantee that any Platform, insurer, or other recipient will accept a Report, approve a claim, make any payout, or reach any particular decision. Platforms and insurers remain free to request additional documentation or to deny any claim. Acceptance, if any, is determined by each recipient case by case.
- Not legal advice. The Service, the Reports, and any information we provide are not legal advice and do not create a lawyer-client relationship. You are responsible for understanding the rules, deadlines, and evidentiary standards that apply to your situation.
- Not insurance. Verdkt is not an insurer, insurance producer, broker, or adjuster, and the Service is not insurance or a substitute for insurance. Subscribing does not insure you against any loss.
- No Platform affiliation or endorsement. Verdkt is independent. We are not affiliated with, sponsored by, endorsed by, or partnered with Airbnb, Vrbo, Booking.com, or any insurer. References to those names are nominative (descriptive) only, to identify the platforms with which our Reports are designed to be compatible. All third-party names and marks belong to their respective owners.
- Deadlines are your responsibility. Where the Service surfaces a Platform deadline (such as a guest-contact step or filing window), it is provided as a convenience based on information believed accurate at the time and may change. You are responsible for meeting all applicable deadlines.
- Device and capture conditions. The integrity of documentation depends on capture conditions and on the device used. Features such as hardware attestation rely on supported, unmodified devices; the Service may not function as intended on jailbroken, emulated, or otherwise modified devices.
7. Account roles
The Service offers the following roles. Available features depend on your Plan and on the current release of the Service.
- Host / Owner. An individual or business documenting property they own or operate.
- Property Manager. A business managing multiple properties on the Management Plan, billed per property.
- Inspector. A cleaner or inspector who captures documentation on-site. Where delegated or shared-login capture is offered, the Account owner is responsible for configuring access and for all activity by invited Inspectors.
Some features described in our materials may be marked “coming soon.” Coming-soon features are not part of the Service until released and are not warranted to be delivered on any timeline.
8. Plans, pricing and billing
8.1 Plans
The full capture-and-seal engine runs on every photo on every Plan. Plans differ in volume, storage, and team features, not in how a photo is verified.
- Free. Three (3) inspections total as a one-time trial (the allowance does not renew), one property, and 90-day photo storage.
- Paid. Unlimited inspections and properties and 10-year photo storage, for USD 19.99 per month or USD 199.00 per year.
- Management. USD 6 per property per month, subject to a minimum of USD 49 per month, billed annually by invoice; includes unlimited Inspector seats at no charge. Pricing above 100 properties is by arrangement.
Prices are stated exclusive of taxes unless otherwise shown. For purchases made through the Apple App Store, applicable taxes are calculated and collected by Apple at checkout. We may change prices and Plan features prospectively; changes take effect at your next renewal, and we will give notice as required by applicable law.
8.2 Consumer billing through the App Store
At launch, consumer subscriptions (Free and Paid) are sold only as in-app purchases through the Apple App Store. Apple is the merchant of record for those purchases. Payment, billing, auto-renewal, and tax collection are handled by Apple under your agreement with Apple and the App Store terms, and are subject to those terms in addition to these Terms.
8.3 Auto-renewal
Paid subscriptions renew automatically for successive periods (monthly or annual, as selected) at the then-current price unless cancelled before the renewal date. For App Store purchases, manage or turn off auto-renewal in your Apple account settings; for invoiced Management subscriptions, see Section 8.4.
8.4 Management invoicing
The Management Plan is billed annually in advance by invoice and is not sold through the App Store. Invoices are payable within the period stated on the invoice. For business customers in the European Union, we may apply reverse-charge VAT treatment where you provide a valid VAT identification number that we can verify.
9. Cancellation and refunds
You may stop using the Service at any time. Cancelling stops future renewals; it does not, by itself, entitle you to a refund of amounts already paid, except as set out below or as required by applicable law.
- Consumer (App Store) purchases. Refunds for Free and Paid subscriptions are handled by Apple under the App Store refund policy. We do not separately process refunds for App Store purchases.
- Management (invoiced) subscriptions. Annual fees are non-refundable except that, if we materially breach these Terms and fail to cure within 30 days of written notice, you may receive a pro-rata refund of prepaid fees for the unused portion of the term.
- Statutory withdrawal rights. Consumers in the European Union and the EEA and in certain other markets may have a statutory right of withdrawal; see Section 25. Nothing in this Section limits rights that cannot be waived under applicable consumer law.
10. Acceptable use
You agree to use the Service lawfully and only to document property you own, manage, or are otherwise authorized to document. You must not:
- capture, upload, or share documentation of property or persons without the rights or permissions required by law;
- misrepresent the source, time, place, or condition of any Content, or use the Service to create false or misleading documentation;
- attempt to defeat, alter, or circumvent the capture, sealing, timestamping, or verification mechanisms, or reverse-engineer the Service except to the extent this restriction is prohibited by law;
- use the Service to infringe intellectual-property or privacy rights, to harass or harm others, or to violate any law or any Platform or insurer rules;
- interfere with, overload, or disrupt the Service, or access it through unauthorized means; or
- resell, sublicense, or commercially exploit the Service except as expressly permitted (for example, an authorized Property Manager documenting managed properties).
We may suspend or terminate access for conduct that violates these Terms or that we reasonably believe is unlawful or harmful to the Service or others.
11. Your Content and Evidence
11.1 Ownership
As between you and Verdkt, you own the Content you capture and the Reports you generate. We do not claim ownership of your photos or Reports.
11.2 Licence to operate the Service
You grant Verdkt a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display your Content solely to provide, secure, and improve the Service and as instructed by you (for example, to generate Reports and to enable sharing links you create). This licence ends when the Content is deleted, except for residual copies retained for the limited periods described in our Privacy Policy and retention policy, and except as needed to comply with law.
11.3 Private by design
Verdkt does not publish your Content. There is no public gallery, no public page indexing properties, and no exposed locations. Because verification data travels inside the photo file using the open C2PA standard, a recipient you choose can confirm a photo is authentic and unaltered using tools that support C2PA, without Verdkt hosting or receiving their copy. You control with whom you share Reports and links.
11.4 Editable Reports, fixed evidence
A Report is a working document: you may edit descriptions, costs, and structure. The sealed photos inside it remain independently checkable. You are responsible for the accuracy of the descriptions, costs, and other information you enter.
11.5 Third parties appearing in Content
Property interiors and guests’ belongings may appear in your photos. You are responsible for ensuring that your capture and use of such images comply with applicable privacy, data-protection, and other laws, including providing any notices or obtaining any permissions required in your jurisdiction. Our processing of personal data that appears in Content is described in the Privacy Policy.
11.6 Storage and retention
Photo storage periods depend on your Plan (for example, 90 days on Free and up to 10 years on Paid). After the applicable period, Content may be moved to lower-cost storage or deleted in accordance with our retention policy. You are responsible for keeping your own copies of Reports and Evidence you may need.
12. Intellectual property
The Service, including its software, design, text, and the VERDKT name and logo, is owned by Verdkt or its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. We reserve all rights not expressly granted.
Third-party names and marks, including Airbnb, Vrbo, and Booking.com, are used nominatively only to describe compatibility and do not imply any affiliation or endorsement. All such marks belong to their respective owners.
If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them without obligation to you.
13. Third-party services
The Service relies on third parties, including Apple (distribution and payment), a timestamping authority (DigiCert), and cloud-storage providers. Your use of those services is subject to their terms. We are not responsible for third-party services, and their availability or changes may affect the Service. Platforms and insurers with whom you share Reports are independent of Verdkt and set their own requirements and decisions.
14. Privacy and data protection
Our Privacy Policy explains how we collect and process personal data and is incorporated into these Terms. Verdkt acts as a data controller for personal data it processes in providing the Service, including the personal data of individuals in the European Union and the EEA, and relies on the lawful bases described in the Privacy Policy. For data-protection rights and contacts, see the Privacy Policy.
15. Disclaimer of warranties
EXCEPT WHERE PROHIBITED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT, REPORT, TIMESTAMP, SEAL, OR VERIFICATION WILL BE ACCEPTED, RECOGNIZED, OR RELIED UPON BY ANY PLATFORM, INSURER, COURT, OR OTHER PARTY.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply only to the extent permitted, and you may have rights that these Terms do not limit (see Section 25).
16. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERDKT AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, OR FOR ANY DENIED, REDUCED, OR DELAYED CLAIM, PAYOUT, OR INSURANCE RECOVERY, ARISING OUT OF OR RELATING TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERDKT’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES YOU PAID TO VERDKT FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR, WHERE YOU PAID NO FEES IN THAT PERIOD, ONE HUNDRED US DOLLARS (USD 100).
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, for example liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any non-excludable statutory consumer guarantees. Where such law applies, the limitations above apply only to the extent permitted, and your statutory rights are unaffected (see Section 25).
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold Verdkt harmless from claims, damages, liabilities, and reasonable expenses (including legal fees) arising from your Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right. This Section does not apply to consumers to the extent prohibited by applicable consumer-protection law.
18. Term and termination
These Terms apply while you use the Service. You may stop using the Service and delete your Account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or to protect the Service or other users; where practicable and lawful, we will give notice.
On termination, your right to use the Service ends. You are responsible for exporting any Reports or Evidence you wish to keep before your Account closes. Provisions that by their nature should survive, including Sections 6, 11.1, 12, 15, 16, 17, 20, 21, and 23, survive termination.
19. Changes to the Service and these Terms
We may modify the Service and these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in the app or by email) before they take effect, as required by applicable law. Changes are not retroactive. Your continued use after changes take effect means you accept the updated Terms; if you do not agree, stop using the Service. Where applicable law requires your express consent to a change, we will obtain it.
20. Governing law
These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Delaware, USA, and applicable US federal law (including the Federal Arbitration Act), without regard to conflict-of-laws rules. This choice of law does not deprive a consumer of the protection of mandatory provisions of the law of their country of habitual residence (see Section 25).
21. Dispute resolution; arbitration and class-action waiver
PLEASE READ THIS SECTION CAREFULLY. It requires most disputes to be resolved by binding individual arbitration and waives class actions. It does not apply where your local consumer law gives you non-waivable rights to bring a claim in your local courts (see Section 25).
21.1 Informal resolution first
Before starting a formal proceeding, you and Verdkt agree to try to resolve the dispute informally for at least 30 days after written notice to support@verdkt.com describing the dispute and the relief sought.
21.2 Binding arbitration
If the dispute is not resolved, it will be settled by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, except as stated below. The arbitration will be conducted in English; the seat will be Wilmington, Delaware, or, by agreement, by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.
21.3 Class-action waiver
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS.
21.4 Exceptions
Either party may (a) bring an individual claim in small-claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual-property or confidentiality rights. These exceptions are not subject to the arbitration requirement.
21.5 Opt-out
You may opt out of this arbitration agreement and class-action waiver by emailing support@verdkt.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.
21.6 Local mandatory rules
Nothing in this Section deprives you of the protection of mandatory consumer-arbitration or jurisdiction rules of your country, state, or province of residence. Where such rules apply, this Section applies only to the extent permitted, and you may bring proceedings in your local courts (see Section 25).
22. Notices and contact
Send legal notices to Verdkt LLC by email to support@verdkt.com, with a copy to Verdkt LLC, 1000 Brickell Ave, Ste 715 #2098, Miami, FL 33131, USA. We may give you notices through the app, by email to your registered address, or by posting on verdkt.com.
23. General provisions
- Entire agreement. These Terms and the documents they incorporate (including the Privacy Policy and any Plan or order terms) are the entire agreement between you and Verdkt regarding the Service and supersede prior agreements on that subject.
- Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
- Severability. If any provision is held unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
- Language. These Terms are provided in English, which is the controlling version. Translations, if any, are for convenience only; where mandatory local law requires a local-language version, that requirement prevails to the extent of any conflict.
24. Additional terms for apps obtained from the Apple App Store
These terms apply if you obtained the app from the Apple App Store and supplement the rest of these Terms; if they conflict for App Store users, these App Store terms control as to the subject covered.
- This agreement is between you and Verdkt only, and not with Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to provide maintenance or support for the app. Direct any support questions to support@verdkt.com.
- To the maximum extent permitted by law, Apple has no warranty obligation for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); otherwise Apple has no other warranty obligation.
- Verdkt, and not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal-compliance, and consumer-protection claims, and any third-party claim that the app infringes intellectual-property rights.
- You represent that you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as a user.
25. Your local rights
Wherever you live, nothing in these Terms removes or limits any mandatory consumer-protection or data-protection right you have under the law of your country, state, or province of residence that cannot be waived by agreement. To the extent any such law applies, it prevails over any conflicting provision of these Terms — including the governing-law, arbitration, and class-action-waiver provisions in Sections 20 and 21 — and you may exercise any non-waivable right to bring proceedings in your local courts. For how we handle personal data and the related rights and contacts, see our Privacy Policy.
By using Verdkt, you confirm that you have read and agree to these Terms.
© 2026 Verdkt LLC. All rights reserved.